Last updated: January 2026
These Terms of Service ("Terms") are entered into by and between Kruzenst Logistics Corp., a Canadian corporation with VAT number 701859427 RT 0001 ("Company," "we," "us," or "our"), and you ("Customer," "you," or "your"). By accessing, browsing, or using this website and our logistics services, you agree to be bound by these Terms. If you do not agree to abide by the above, please do not use this service.
Kruzenst Logistics Corp. provides comprehensive Arctic and North American logistics services, including cargo transport, customs brokerage, regulatory compliance, warehousing, and supply chain management. Our services are designed to meet the specific requirements of clients operating in remote, regulated, and challenging environments.
All quotations provided by Kruzenst Logistics Corp. are non-binding estimates unless otherwise agreed in writing. A binding contract is formed only upon written acceptance of an order confirmation or signed service agreement. We reserve the right to decline any shipment or service request at our sole discretion. Prices are subject to change without notice until a contract is executed.
Payment for services must be made in accordance with the terms outlined in your service agreement or invoice. Unless otherwise specified, payment is due within 30 days of invoice issuance. Late payments may incur interest charges at 1.5% per month or the maximum rate permitted by law, whichever is lower. We accept payments via bank transfer, credit card, and other methods as specified on the invoice.
We reserve the right to suspend services, place holds on shipments, or seek collection for overdue amounts. Costs associated with payment disputes, collection activities, or legal proceedings shall be borne by the customer.
Kruzenst Logistics Corp. acts as a carrier, freight forwarder, and logistics provider. Our liability is limited to the lesser of: (a) the actual cost of the shipment, or (b) the declared value of the cargo, not to exceed CAD $2.00 per pound per shipment unless a higher liability is declared in writing and additional fees are paid.
We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, business interruption, or data loss. This limitation applies regardless of the cause of action or theory of liability (contract, tort, strict liability, or otherwise), even if we have been advised of the possibility of such damages.
Risk of loss or damage to cargo passes to the customer upon delivery to the final destination or the customer's agent. Kruzenst Logistics Corp. is not responsible for loss, damage, theft, or destruction of cargo that occurs due to force majeure, natural disasters, war, acts of terrorism, civil unrest, government action, or circumstances beyond our reasonable control.
Customers must report any claims for loss or damage within 10 business days of delivery. Claims filed after this period will not be accepted. Proper packaging and labeling of cargo are the customer's responsibility.
Insurance is optional and available at additional cost. If insurance is not purchased, cargo is transported at the customer's risk. Kruzenst Logistics Corp. maintains cargo liability insurance as required by law, but this does not extend full coverage to all shipments or damage types. Customers are encouraged to obtain their own cargo insurance for valuable or sensitive shipments.
Customers are responsible for ensuring that all cargo complies with applicable federal, provincial, territorial, and international laws and regulations, including but not limited to the Canada Border Services Agency (CBSA), Transport Canada, and the International Maritime Organization (IMO) regulations. This includes proper classification, documentation, labeling, and hazardous materials compliance.
Kruzenst Logistics Corp. provides regulatory guidance and customs brokerage services, but customers remain ultimately responsible for regulatory compliance. Any fines, penalties, or sanctions resulting from regulatory violations will be the customer's liability. We reserve the right to refuse shipment of cargo that does not comply with applicable regulations.
Kruzenst Logistics Corp. provides customs brokerage services in accordance with the Customs Brokers Act and regulations set by the Canada Border Services Agency. Our customs brokers act as agents on behalf of the importer of record. Customers authorize us to make entries and clear goods through customs on their behalf.
Customers are responsible for providing accurate and complete documentation. Discrepancies or false declarations may result in penalties, seizure, or legal action. Kruzenst Logistics Corp. is not responsible for duties, taxes, or penalties arising from customer-provided information.
Delivery schedules provided are estimates and not guarantees. Delays may occur due to weather, mechanical failure, regulatory inspections, customs clearance, traffic, or other unforeseen circumstances. Kruzenst Logistics Corp. will not be liable for damages resulting from delays, including time-sensitive shipments or perishable goods. If timeliness is critical, customers must declare this in writing and discuss insurance and penalty clause options.
We do not accept the following items for shipment unless explicitly authorized in writing: explosives, weapons, controlled substances (unless licensed), hazardous materials without proper certification, live animals, perishable goods without suitable packaging, items in violation of export controls, or goods subject to sanctions.
Customers must declare the contents of all shipments accurately. Failure to disclose prohibited or regulated items may result in forfeiture of the shipment, legal liability, and termination of service.
All content on the Kruzenst Logistics Corp. website, including text, graphics, logos, images, and software, is the property of Kruzenst Logistics Corp. or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, or display any content without our prior written permission.
Users agree not to: (a) use the website for unlawful purposes; (b) harass, threaten, or defame any person; (c) interfere with or disrupt our systems; (d) attempt to gain unauthorized access; (e) post malware or harmful code; or (f) violate any applicable laws or regulations.
Your use of our services and website is governed by our Privacy Policy, which is incorporated by reference into these Terms. We collect and process personal data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws. By using our services, you consent to the collection and processing of your data as outlined in our Privacy Policy.
KRUZENST LOGISTICS CORP. PROVIDES SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE FITNESS OF OUR SERVICES FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.
You agree to indemnify, defend, and hold harmless Kruzenst Logistics Corp., its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including attorney's fees) arising from: (a) your use of our services; (b) your breach of these Terms; (c) your cargo or its contents; or (d) your violation of any law or third-party rights.
Kruzenst Logistics Corp. reserves the right to terminate or suspend service to any customer at any time for cause, including non-payment, breach of these Terms, illegal activity, or non-compliance with regulatory requirements. Upon termination, any outstanding balances become immediately due.
Any disputes arising from these Terms or our services shall be governed by the laws of British Columbia, Canada. You agree to submit to the exclusive jurisdiction of the courts located in Vancouver, British Columbia. Both parties agree to attempt to resolve disputes through good faith negotiation before pursuing legal action.
For disputes under CAD $10,000, either party may initiate binding arbitration administered by a mutually agreed-upon arbitrator, with costs split equally unless the arbitrator determines otherwise.
Our website may contain links to third-party websites. Kruzenst Logistics Corp. is not responsible for the content, accuracy, or practices of external sites. Your use of third-party websites is governed by their terms and policies, not these Terms.
Kruzenst Logistics Corp. reserves the right to modify these Terms at any time. Changes become effective upon posting to the website. Your continued use of our services following modification constitutes acceptance of the updated Terms. We will provide notice of material changes via email or prominent website notification.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed. The remaining provisions shall remain in full force and effect.
For questions regarding these Terms of Service, please contact:
Kruzenst Logistics Corp.
1055 Dunsmuir St.
Vancouver, BC V7X 1L4
Canada
Email: cargo@kruzenst.shop
Phone: +1 604 682 1104
VAT: 701859427 RT 0001
These Terms of Service, together with any other agreements, policies, and notices referenced herein, constitute the entire agreement between you and Kruzenst Logistics Corp. regarding the use of our services and supersede all prior and contemporaneous agreements, understandings, and negotiations, whether written or oral.