Effective Date: January 1, 2026
Last Updated: January 2026
Kruzenst Logistics Corp. ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our logistics services, and interact with us through various channels.
We are headquartered at 1055 Dunsmuir St., Vancouver, BC V7X 1L4, Canada, and operate in compliance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
We collect information you voluntarily provide when you:
This information may include: name, email address, phone number, company name, business address, shipping addresses, payment information, and any other details you choose to share.
When you visit our website, we automatically collect certain information through cookies, web beacons, and similar tracking technologies:
We may receive information about you from third parties, including business partners, payment processors, shipping carriers, and data providers who help us enhance our services and verify information.
We use your information for the following purposes:
In compliance with privacy legislation, we process your personal information on the following legal bases:
We may share your information with the following parties:
We share information with third-party service providers who assist in our operations, including payment processors, shipping carriers, IT service providers, and analytics companies. These providers are contractually obligated to use your information only as necessary to provide services to us and must maintain appropriate security measures.
We may share information with business partners for joint marketing initiatives or service delivery, with your consent or as necessary for transaction processing.
We may disclose information when required by law, to comply with court orders, regulatory requests, or government agencies. We will endeavor to notify you of such disclosures unless legally prohibited.
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
We may share information with third parties when you have explicitly consented to such sharing for specific purposes.
Kruzenst Logistics Corp. operates primarily in Canada. However, some of our service providers may be located in other countries, including the United States. When we transfer your information internationally, we ensure appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, and your explicit consent where required.
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to using reasonable safeguards.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods vary depending on the type of information and the context:
When information is no longer needed, we will securely delete or anonymize it, unless we are required to retain it by law.
You have the following rights regarding your personal information:
You have the right to request access to the personal information we hold about you, including details about how we use and process it.
You have the right to request correction or update of inaccurate or incomplete information we maintain about you.
You have the right to request deletion of your personal information, subject to certain exceptions (such as legal obligations or ongoing contractual relationships).
If processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing that occurred before withdrawal.
You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
If you believe your privacy rights have been violated, you have the right to lodge a complaint with the appropriate privacy authority in your jurisdiction.
To exercise any of these rights, please contact us using the information provided in Section 13 below. We will respond to your request within 30 days or as required by law.
Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. These include:
You can control cookie settings through your browser preferences or our cookie consent management tools. Please note that disabling certain cookies may affect website functionality.
Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy applies only to information collected through our website and services. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Our services are not intended for individuals under the age of 18 (minors). We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information and terminate the minor's use of our services. If you believe we have collected information from a minor, please contact us immediately.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:
Kruzenst Logistics Corp.
1055 Dunsmuir St., Vancouver, BC V7X 1L4, Canada
Email: cargo@kruzenst.shop
Phone: +1 604 682 1104
VAT: 701859427 RT 0001
We will acknowledge your request within 10 business days and work to resolve your concerns in a timely manner.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this document. Your continued use of our services following the posting of revised Privacy Policy means you accept and agree to the changes.
This Privacy Policy is designed to comply with: